.widget-root{--w-bg-deep: #0a0e17;--w-bg-panel: #131b2c;--w-bg-panel-2: #1a2438;--w-accent: #27daf8;--w-accent-dim: #1b9bb3;--w-text: #f5f8fc;--w-text-muted: #9aa8bf;--w-border: #223049;--w-user-bubble: #27daf8;--w-user-bubble-text: #06222b;height:100vh;width:100vw;display:flex;flex-direction:column;background:radial-gradient(circle at 20% 0%,#16223b 0%,var(--w-bg-deep) 55%);color:var(--w-text);font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;overflow:hidden;box-sizing:border-box}.widget-root *{box-sizing:border-box}.widget-header{display:flex;align-items:center;gap:12px;padding:16px 18px;border-bottom:1px solid var(--w-border);flex-shrink:0}.widget-header-logo{width:38px;height:38px;border-radius:50%;object-fit:cover;box-shadow:0 0 16px #27daf873;border:1px solid var(--w-border)}.widget-header-title{font-weight:600;font-size:15px;line-height:1.2}.widget-header-subtitle{font-size:12px;color:var(--w-text-muted);display:flex;align-items:center;gap:6px}.widget-status-dot{width:7px;height:7px;border-radius:50%;background:#27f88a;box-shadow:0 0 6px #27f88a;flex-shrink:0}.widget-close-btn{margin-left:auto;background:transparent;border:none;color:var(--w-text-muted);cursor:pointer;font-size:20px;line-height:1;padding:4px 8px;border-radius:8px}.widget-close-btn:hover{background:var(--w-bg-panel-2);color:var(--w-text)}.widget-welcome{flex:1;overflow-y:auto;padding:28px 24px;display:flex;flex-direction:column;align-items:center;text-align:center;gap:18px}.widget-welcome-logo{width:84px;height:84px;border-radius:50%;object-fit:cover;box-shadow:0 0 40px #27daf859;border:2px solid var(--w-border)}.widget-welcome-title{font-size:20px;font-weight:700;margin:0;background:linear-gradient(90deg,#ffffff,var(--w-accent));-webkit-background-clip:text;background-clip:text;color:transparent}.widget-welcome-message{font-size:13.5px;line-height:1.6;color:var(--w-text-muted);white-space:pre-line;max-width:340px;margin:0}.widget-product-list{width:100%;max-width:360px;display:flex;flex-direction:column;gap:8px;margin-top:6px}.widget-product-btn{width:100%;text-align:left;padding:12px 16px;border-radius:12px;border:1px solid var(--w-border);background:var(--w-bg-panel);color:var(--w-text);cursor:pointer;transition:border-color .15s,transform .1s;font-family:inherit}.widget-product-btn:hover{border-color:var(--w-accent);transform:translateY(-1px)}.widget-product-btn strong{display:block;font-size:14px}.widget-product-btn span{display:block;font-size:12px;color:var(--w-text-muted);margin-top:2px}.widget-skip-btn{background:transparent;border:none;color:var(--w-text-muted);text-decoration:underline;cursor:pointer;font-size:12.5px;margin-top:4px;font-family:inherit}.widget-skip-btn:hover{color:var(--w-text)}.widget-messages{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:12px}.widget-bubble-row{display:flex;max-width:88%}.widget-bubble-row.user{align-self:flex-end;justify-content:flex-end}.widget-bubble-row.assistant{align-self:flex-start}.widget-bubble{padding:10px 14px;border-radius:16px;font-size:13.5px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.widget-bubble-row.assistant .widget-bubble{background:var(--w-bg-panel);border:1px solid var(--w-border);border-bottom-left-radius:4px}.widget-bubble-row.user .widget-bubble{background:var(--w-user-bubble);color:var(--w-user-bubble-text);font-weight:500;border-bottom-right-radius:4px}.widget-bubble-image{max-width:220px;border-radius:10px;margin-bottom:6px;display:block}.widget-escalated-pill{align-self:center;font-size:11px;color:var(--w-accent);border:1px solid var(--w-accent-dim);background:#27daf814;padding:4px 12px;border-radius:999px}.widget-typing{align-self:flex-start;display:flex;gap:4px;padding:12px 16px;background:var(--w-bg-panel);border:1px solid var(--w-border);border-radius:16px 16px 16px 4px}.widget-typing span{width:6px;height:6px;border-radius:50%;background:var(--w-text-muted);animation:widget-typing-bounce 1.2s infinite ease-in-out}.widget-typing span:nth-child(2){animation-delay:.15s}.widget-typing span:nth-child(3){animation-delay:.3s}@keyframes widget-typing-bounce{0%,60%,to{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}.widget-input-area{border-top:1px solid var(--w-border);padding:12px 14px;flex-shrink:0}.widget-image-preview{display:flex;align-items:center;gap:8px;margin-bottom:8px;font-size:12px;color:var(--w-text-muted)}.widget-image-preview img{width:40px;height:40px;object-fit:cover;border-radius:6px;border:1px solid var(--w-border)}.widget-image-preview button{background:none;border:none;color:var(--w-text-muted);cursor:pointer;text-decoration:underline;font-size:12px}.widget-input-row{display:flex;align-items:flex-end;gap:8px;background:var(--w-bg-panel);border:1px solid var(--w-border);border-radius:16px;padding:6px 6px 6px 14px}.widget-input-row textarea{flex:1;background:transparent;border:none;outline:none;resize:none;color:var(--w-text);font-family:inherit;font-size:13.5px;line-height:1.4;max-height:90px;padding:8px 0}.widget-input-row textarea::placeholder{color:var(--w-text-muted)}.widget-icon-btn{background:transparent;border:none;color:var(--w-text-muted);cursor:pointer;padding:8px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0}.widget-icon-btn:hover{background:var(--w-bg-panel-2);color:var(--w-text)}.widget-send-btn{background:var(--w-accent);border:none;color:#06222b;cursor:pointer;width:34px;height:34px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-weight:700}.widget-send-btn:disabled{opacity:.4;cursor:not-allowed}.widget-footer-hint{text-align:center;font-size:10.5px;color:var(--w-text-muted);margin-top:8px}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:#f4f5f7;color:#1f2430}.app-shell{display:flex;min-height:100vh;min-height:100dvh}.mobile-topbar{display:none;position:sticky;top:0;z-index:20;align-items:center;gap:12px;background:#1f2430;color:#fff;padding:12px 16px;padding-top:max(12px,env(safe-area-inset-top))}.hamburger-btn{background:none;border:none;color:#fff;font-size:22px;line-height:1;padding:4px 8px;cursor:pointer}.sidebar-backdrop{display:none}.sidebar{width:240px;background:#1f2430;color:#fff;display:flex;flex-direction:column;padding:24px 16px;padding-top:max(24px,env(safe-area-inset-top));gap:4px;flex-shrink:0}.sidebar h1{font-size:18px;margin:0 0 16px 4px}.sidebar a{color:#cbd0dc;text-decoration:none;padding:8px 12px;border-radius:6px}.sidebar a.active,.sidebar a:hover{background:#333a4d;color:#fff}.logout-btn{margin-top:auto;background:transparent;border:1px solid #555;color:#fff;padding:8px 12px;border-radius:6px;cursor:pointer}.content{flex:1;padding:32px;max-width:960px;overflow-x:auto;width:100%}@media (max-width: 860px){.app-shell{flex-direction:column}.mobile-topbar{display:flex}.sidebar{position:fixed;top:0;left:0;bottom:0;z-index:30;transform:translate(-100%);transition:transform .2s ease;box-shadow:4px 0 24px #00000040;width:min(80vw,280px)}.sidebar.open{transform:translate(0)}.sidebar h1{display:none}.sidebar-backdrop.open{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;z-index:25}.content{padding:16px;max-width:100%}.card-form{max-width:100%!important}.data-table{font-size:13px}.data-table th,.data-table td{padding:8px 6px}}.login-screen{display:flex;align-items:center;justify-content:center;min-height:100vh}.login-form{background:#fff;padding:32px;border-radius:12px;box-shadow:0 4px 20px #00000014;display:flex;flex-direction:column;gap:12px;width:320px}.card-form{background:#fff;padding:24px;border-radius:10px;box-shadow:0 2px 10px #0000000d;display:flex;flex-direction:column;gap:12px;margin-bottom:24px;max-width:640px}.card-form h3{margin:0 0 4px}label{display:flex;flex-direction:column;gap:4px;font-size:14px;font-weight:500}input,textarea{padding:8px 10px;border-radius:6px;border:1px solid #d5d8e0;font-size:14px;font-family:inherit}.checkbox-label{flex-direction:row;align-items:center;gap:8px}.form-actions{display:flex;gap:8px;margin-top:8px}button{padding:8px 16px;border-radius:6px;border:none;background:#2f6fed;color:#fff;cursor:pointer;font-size:14px}button:hover{background:#2559c7}button:disabled{opacity:.6;cursor:not-allowed}button.danger-btn{background:#e14b4b}button.danger-btn:hover{background:#c53a3a}.data-table{width:100%;border-collapse:collapse;background:#fff;border-radius:10px;overflow:hidden;margin-bottom:32px}.data-table th,.data-table td{text-align:left;padding:10px 12px;border-bottom:1px solid #eee;font-size:14px}.actions-cell{display:flex;gap:8px;align-items:center}.error-text{color:#c53a3a;font-size:13px;margin:0}.hint{color:#666;font-size:13px}.back-link{background:none;border:none;color:#2f6fed;cursor:pointer;padding:0;margin-bottom:12px;font-size:14px}.knowledge-editor{width:100%;font-family:monospace;font-size:13px}